Get credentialed with the payers your patients use, and start getting paid sooner. MediFlows handles provider credentialing and payer enrollment from the first application to final approval: CAQH, Medicare, Medicaid and commercial plans. We follow up until you’re approved and tell you exactly when you can start billing.
Before an insurance company pays you, it has to approve you. Medical credentialing services handle that approval for you. That means checking your licenses, education and history, filing applications with each payer, following up until you’re in network, and keeping everything current after that.
Three terms get mixed up a lot:
If any of these is missing or expired, claims get denied. Often the denial reads like a billing error when it’s really a credentialing problem. For a full explanation of how the process works, read our guide to medical credentialing explained.
Many practices don’t realize how much they’re losing until they look closely. If any of these sound familiar, your revenue cycle needs attention:
Credentialing delays don’t show up as an expense on your books. They show up as revenue that never arrives.
Here’s a simple example. A new provider sees 18 patients a day, 20 days a month, and the average payment per visit is $95.
| Metric | Amount |
|---|---|
|
Monthly Visits
Patient volume within network
|
360 |
|
Monthly Network Revenue
Expected reimbursed revenue
|
$34,200 |
|
Revenue at Risk
If credentialing is delayed by 90 days
|
$102,600 |
Some of that can be rescheduled or billed later, but much of it can’t. Patients go elsewhere, payers deny visits before your effective date, and out-of-network visits pay less or not at all. Starting credentialing early and following up every week is the cheapest way to protect that revenue.
Our healthcare credentialing services cover every step, from the first application to recredentialing years later. We handle every application and every follow-up call, so your providers don’t have to.
Switching billing partners shouldn’t disrupt your cash flow. Here’s how we get started:
We check your current status with each payer, your CAQH profile and your Medicare enrollment. You get a list of what’s done, what’s missing and what’s at risk. If applications are already in progress, we pick them up where they are instead of starting over.
We send one checklist (see the list below). You send documents once, not once per payer, and we store them securely for renewals.
Together we decide which payers matter most, based on your patient mix and location. Medicare is usually filed first for new providers because of its 30-day billing lookback.
We complete and submit each payer application, CAQH and PECOS. Before anything goes out, we check that names, addresses, taxonomy codes and tax ID match across every form. Mismatches are one of the most common reasons applications get sent back.
We call and check portals on a set schedule and answer payer requests quickly. Every follow-up is logged with the date, the person we spoke to and the reference number.
When a payer approves you, we confirm the effective date in writing and send it to your billing team, so claims start on the right day.
We handle re-attestations, revalidations, recredentialing and directory updates before deadlines, not after a denial shows up.
Having these ready before you start is the single biggest thing you can do to speed up credentialing.
| # | Required Information / Documents | ✓ |
|---|---|---|
| 01 | Group NPI (Type 2) and tax ID (EIN) | ✓ |
| 02 | IRS letter confirming the legal business name and tax ID | ✓ |
| 03 | W-9 | ✓ |
| 04 | Practice locations, phone numbers and office hours | ✓ |
| 05 | Bank letter or voided check for EFT | ✓ |
| 06 | Ownership and managing employee details (needed for Medicare and Medicaid) | ✓ |
Third-party payer credentialing works differently with each type of payer, and being approved by one doesn’t put you in network with another.
| Payer Type | How It Works | What Practices Often Miss |
|---|---|---|
| Medicare (Traditional) | Enrollment through PECOS with your Medicare contractor. | Revalidation every 5 years, plus the 30-day billing lookback before your effective date. |
| Medicare Advantage | Private plans that credential providers separately. | Enrollment in traditional Medicare does not automatically make you in-network with a Medicare Advantage plan. |
| Medicaid | State-by-state enrollment through each state’s own system. | Requirements vary by state. Separate enrollment may be needed for every state you serve. |
| Managed Medicaid | Private health plans that administer Medicaid benefits in many states. | State Medicaid enrollment is generally required first, followed by a separate contract with each applicable plan. |
| Commercial Plans | Applications often use CAQH data before review by the payer’s credentialing committee. | Your CAQH profile must be complete, attested, and authorized for the specific payer. |
| Behavioral Health Carve-Outs | Some health plans route mental health claims through a separate behavioral health organization. | Credentialing with the primary health plan may not include participation in its separate behavioral health network. |
Medicaid is where many practices get stuck, because every state runs its own system. Our team handles Medicaid credentialing state by state and then with each managed Medicaid plan.
Most commercial payers take about 60 to 120 days from a complete application to approval. Medicare and Medicaid timelines depend on your Medicare contractor and your state. The biggest delay we see isn’t the payer. It’s an incomplete application that gets sent back and starts the clock over.
Timing matters for Medicare. Your Medicare effective date is the later of the date your approved application was filed or the date you started seeing patients at that location. In most cases, Medicare lets you bill for services up to 30 days before that effective date. A provider who sees Medicare patients for two months before filing can usually bill only the last 30 days of those visits. That’s why we file Medicare first for new providers.
| What Slows Credentialing Down | How We Prevent It |
|---|---|
| Missing or expired documents |
✓
One checklist up front and expiration tracking.
|
| Names, addresses or tax ID that don’t match across forms |
✓
Cross-check every form before it’s submitted.
|
| CAQH not attested or missing authorization for the payer |
✓
CAQH reviewed and authorized for each payer before
the application goes out.
|
| No follow-up for weeks |
✓
Scheduled follow-ups with every call and portal
check logged.
|
| Wrong group linkage |
✓
Reassignment and group linkage confirmed with
each payer.
|
| Unanswered payer requests |
✓
We answer payer questions quickly and track
every request.
|
Getting a new clinic up and running involves a lot of medical practice credentialing, which includes securing a group NPI, tax ID, enrolling in Medicare and Medicaid, and setting up commercial contracts, often all at the same time. We prioritize the application process to ensure that the most important payers get approved first.
We handle the credentialing process for the provider and facilitate their integration with your group across all payers. This ensures that claims are directed to your practice rather than being routed to the provider’s former group.
Payers must be kept informed, and certain modifications necessitate new applications. Medicare mandates that any change in practice location be reported within a 30-day timeframe. Failing to provide these updates is a frequent cause of unexpected payment interruptions.
It is essential to ensure that every new address is registered with each payer prior to initiating any billing from that address.
We investigate if the panel is currently closed for your specialty and location, and we seek an exception when your practice addresses a genuine access gap.
Many practices start with an in-house biller. As the practice grows, that setup gets harder to manage. Here’s how the two options compare:
| CATEGORY | IN-HOUSE BILLING | MEDIFLOWS OUTSOURCED RCM |
|---|---|---|
| Who does the work | An office manager between other jobs | ✓ A dedicated credentialing specialist |
| Follow-up | When someone has time | ✓ Scheduled, logged and reported |
| Deadlines | Tracked on a spreadsheet, if at all | ✓ Every license, CAQH and revalidation date tracked |
| Payer knowledge | Learned one application at a time | ✓ Payer-specific checklists |
| Visibility | “I think it’s still pending” | ✓ A weekly status report for every provider and payer |
| When staff leave | Applications and logins leave with them | ✓ Records stay organized and handed over to you any time |
Outsourcing credentialing services for providers makes the most sense when you’re adding providers, opening a new location, or have applications stuck for months. If you have one provider and a few payers, in-house can work. Just keep a calendar of every CAQH, license and revalidation date.
Healthcare credentialing companies range from large national firms to one-person shops, and not all credentialing companies include the same work. Whether you’re comparing physician credentialing companies or a local consultant, ask these questions before you sign:
Per provider, per payer, monthly, or a package? Is maintenance included or extra?
Weekly is a good minimum. Ask how you'll see it.
Recredentialing, re-attestation and directory updates should be part of the service, not a surprise later.
Recredentialing, re-attestation and directory updates should be part of the service, not a surprise later.
Our physician credentialing services cover individual providers and groups, including:
Behavioral health providers going direct: Many therapists start on third-party platforms and later want their own payer contracts to keep more of each visit. We handle direct enrollment for behavioral health providers, including state-specific Medicaid systems such as New York’s eMedNY and Maryland’s public behavioral health system. See our mental health billing services.
Credentialing problems show up as billing problems. When credentialing and billing are handled by different companies, nobody connects the two. With MediFlows, the team that enrolls you also bills for you, so:
You can use our provider credentialing and enrollment services on their own or combine them with medical billing services, insurance eligibility verification or full revenue cycle management. Read more about combining medical billing and credentialing services.
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