Hand Off the Admin Work. Get Back to Patients.
A U.S.-based, HIPAA-certified medical virtual assistant handles your scheduling, calls, and insurance verification, so your team stops running on empty.
Schedule an Appointment
U.S. based, HIPAA-certified assistants. 20+ years supporting American practices.
Built for U.S. healthcare, not general business
U.S. based assistants with healthcare backgrounds
HIPAA-certified and trained before day one
Works inside the EHR you already use
Coverage at night, on weekends, and holidays
Same dedicated assistant every day
No new software to install
SERVICES WE HANDLE
Appointment Scheduling
We book, reschedule, and confirm visits across locations, send reminders, and cut no-shows so your calendar stays full.
Insurance Verification
We confirm coverage and benefits before each visit, so claims hold up and patients aren't surprised at checkout.
Patient Follow-Up
We run post-visit check-ins, lab reminders, and recall calls that keep patients on track and coming back.
Refferal Coordination
We send, track, and close referral loops with specialists so nothing stalls in your inbox.
Prior Authorization
We submit prior auth requests and chase payers until you get a decision, cutting delays before treatment.
Medical Records Management
We update charts, enter demographics, and prep documentation in your EHR before, during, and after visits.
Inbound & Outbound Calls
We answer patient calls, route urgent issues, and make reminder and balance calls in your practice's name.
Administrative Support
We cover faxes, data entry, intake forms, and the daily front-desk tasks that pull staff away from patients.
HOW IT WORKS
From call to coverage in under a week
Step 1
Book a free consultation and share your workflow.
Tell us where your team is stretched thin: the phones, the scheduling, the prior auths that never end. We listen first, then map exactly what a VMA would take off your plate. No sales pitch, no fee.
Step 2
We match a VMA to your specialty.
You don’t get a random temp. We pair you with a U.S.-based assistant who already knows your specialty’s workflows and terminology, whether that’s cardiology, OB/GYN, or mental health. The right fit from day one means less training for you.
Step 3
We set up secure EHR access together.
Your assistant logs into the systems you already use, through encrypted, HIPAA-compliant access. There’s nothing new to install and nothing for your IT to untangle. We handle the setup so your staff keeps working as usual.
Step 4
Your assistant goes live in 3-5 days.
Most practices have coverage running within the week, not next quarter. Your VMA starts handling real tasks fast, and you stay with the same dedicated person who keeps learning how your office runs.
WHY MEDIFLOWS
20+ years supporting U.S. practices
Assistants trained in 17+ EHR platforms
True 24/7 coverage, weekends included
Bilingual English and Spanish support
Packages customized to your specialty
Free consultation, no appointment fees
How fast can my assistant start?
Most practices go live in 3-5 business days, after a short workflow review and EHR access setup.
Are your assistants U.S. based?
Yes. Our VMAs are U.S.-based, bilingual, and trained in American healthcare protocols and HIPAA compliance.
Is this HIPAA compliant?
Yes. Every assistant completes HIPAA training, uses encrypted channels, and works through secure, audited system access.
Do I need new software?
No. Your assistant works inside the EHR and scheduling tools you already use.
Can I get coverage after hours?
Yes. We tailor tasks for primary care, cardiology, OB/GYN, mental health, and more.
Do you support my specialty?
Yes. We tailor tasks for primary care, cardiology, OB/GYN, mental health, and more.
Will I keep the same assistant?
Yes. You get a dedicated assistant who learns your practice and works with you daily.
What does it cost?
Yes. You get a dedicated assistant who learns your practice and works with you daily.
About Us
Mediflows has been offering comprehensive billing and revenue cycle solutions across a wide range of specialties all over USA.
Contact Info
Serving All Across The United States