Most practices do not lose revenue on one big mistake. They lose it in the small tasks nobody has time for: an authorization that was never requested, a payment posted to the wrong line, a patient statement that went out late. Our additional medical billing services take over those tasks so claims get paid and your staff stays on patient care.
Cleaner Claims, Fewer Denials
Certified, Specialty-Trained Team
Claim submission is only one part of getting paid. Around it sit tasks that decide whether a claim is paid in full, paid late, or not paid at all.
Our additional medical billing services cover those tasks: prior authorization, accounts receivable follow-up, payment posting, charge entry, patient billing, and underpayment review. You can add one service or several. Each one works on its own, and each fits beside the billing support you already have.
You keep your EHR and your front desk routines. We plug into the step that needs help.
Nothing changes for your patients. They still see the same front desk and the same provider. The work happens behind the scenes.
| Gap | What happens | Effect on the practice |
|---|---|---|
| No authorization on file | Payer denies a service that required approval | Visit is unpaid or heavily delayed |
| Unpaid claims not worked | Claims sit past the payer’s filing or appeal window | Revenue is written off |
| Late or wrong payment posting | Balances look wrong in the system | Patients get incorrect bills |
| Payments below contract rate | Short payments go unnoticed | Revenue is lost without a denial |
Each add-on service follows its own path, but the work moves in the same eight stages. You can see where each task starts, who handles it, and when it ends.
We start with a short look at your recent claims, open A/R, and unposted payments. This shows which service will help first.
Authorization lists, filing limits, and posting formats differ by payer. We build a simple reference for your top payers so the work follows their rules, not a guess.
For prior authorization, we pull upcoming scheduled services that need approval. For A/R, we sort open claims by payer and age. For posting, we load the latest remittances. For patient billing, we list balances ready to send.
An authorization ends with an approval number or a documented denial. An unpaid claim ends with a payment, a correction, or an appeal. A payment ends with a posted line and a reconciled balance.
If a provider note is missing, a payer asks for records, or a payment looks short, we tell you the same day we find it, with what we need to fix it.
You receive a regular report showing items worked, items resolved, and items open. Each month we look for patterns, such as one payer that keeps pending authorizations, and we adjust the process.
Having these ready before you start is the single biggest thing you can do to speed up coding.
| Error | Where it starts | Service that catches it |
|---|---|---|
| Service done without approval | Scheduling | Prior authorization |
| Claim stuck with no one working it | After submission | A/R follow-up |
| Payment applied to wrong claim line | Remittance entry | Payment posting |
| Charge missing from the claim | Encounter to billing handoff | Charge entry |
| Patient billed for an amount the plan should cover | Statement stage | Patient billing review |
These are typical situations, not client results.
A front desk staff member requests approvals between check-ins, and some are missed. A dedicated team tracks each request to an answer.
Claims over 90 days pile up because staff only work new claims. A follow-up team works the oldest balances by payer first.
Volume rises faster than the posting team. Outsourced posting keeps balances current while hiring catches up.
Patients call about statements they do not understand. Clear statements and a staffed billing line cut the repeat calls.
Payers pay, but the amounts feel low. An underpayment review compares payments to contracted rates and lists the gaps.
The right choice depends on your volume and how much time your team can give to each task.
| Category | In-house staff | Software only | Outsourced add-on services |
|---|---|---|---|
| Setup | Hiring and training | Install and learn | Onboarding with our team |
| Coverage during absences | Gaps | Runs, but needs someone to act | Team covers |
| Payer-specific knowledge | Built over time | Limited | Included |
| Cost pattern | Salary and benefits | License fee | Pricing based on percentage |
When each back-office task has an owner, claims stop falling between teams. Payments post on time, patients get clear bills, and open items get worked. Tell us which task is the problem and we will show you how we would handle it.
If you recognize your practice in this list, one of these services can likely help.
Tell us which tasks take the most time and we will suggest where to start. By submitting this form you agree to be contacted about your request. Do not include patient information in this form.
At Mediflows, we are dedicated to delivering exceptional billing support for over 18 years, we have been a offering comprehensive medical services in USA
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Mediflows has been offering comprehensive billing and revenue cycle solutions across a wide range of specialties all over USA.
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